MINI Countryman

Our star rating

information

What does our rating mean?

Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.

The following comments are unedited and submitted as part of the online survey process.

Click here for more information.

Sales

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4.9

7 comments from
11 reviews

Service

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4.4

11 comments from
37 reviews

Sales
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5.0

"The staff with whom I dealt, the manager and jeff raine, met the requirements that I presented to them for the car I wanted completely and did not try to sell me anything I did not want or need. It was a pleasure to buy the car rather than stressful"

John Clark Tayside Dealer Principal response

"Many thanks for your comments,Jeff and Ryan are delighted that you enjoyed the purchase experience of your new Mini from John Clark Tayside."

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5.0

"5 cars from this dealer, great service"

John Clark Tayside Dealer Principal response

"Ryan and Jeff are delighted that once again you chose John Clark Mini for your new vehicle. Many thank's for your custom and we look forward to seeing you in the future."

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5.0

"Fantastic service during the whole experience"

John Clark Tayside Dealer Principal response

"Thank you for your feed back , Ryan and the team here at John Clark Tayside are delighted you enjoyed the experience!"

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5.0

"Laura Paton, the lady with whom I principally dealt, was both extremely helpful and pleasant and managed the whole process extremely well. All other people who I dealt with were also very helpful."

John Clark Tayside Dealer Principal response

"Many thanks for your comments, Laura is delighted that you are pleased with the way she dealt with your new Mini purchase."

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5.0

"the service and overall customer experience at Tayside is a different class"

John Clark Tayside Dealer Principal response

"Many thanks for your feed back The Mini team here at John Clark are delighted to have assisted you with the purchase of your new Mini..."

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5.0

"Always buy my cars from Ryan Werstwater, wouldnt go anywhere else"

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5.0

"an absolutely fantastic car buying experience from the team at Dundee"

Service
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4.7

"There very good"

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5.0

"The staff were very helpful."

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4.9

"Laura Paton and the team at John Clark set the standard at which other dealers have to meet. There customer service is second to none."

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5.0

"It's the first mini i have had from this dealership. Absolutely Brilliant."

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5.0

"Brian always gives great customer service, is always friendly and helpful"

John Clark Tayside Dealer Principal response

"Thank you for your comment's, Brian is delighted you have taken time to mention how pleased you are with the service he provide's......."

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5.0

"always very helpful"

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5.0

"I've used other Mini Dealerships but now that I've sampled John Clark service, I wouldn't consider going anywhere else."

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5.0

"They were really helpful and polite"

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2.0

"rervice care ok"

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5.0

"Great service, car was picked up and dropped on time."

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4.5

"My car also needed a littler body repair which was done at a near by workshop but organised by the dealer them my dealer cery efficently. Was very pleased with the work carred out."