OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
86 ratings and 66 comments received in the last 90 days.
20 June 2026
Customer service was excellent. Julie kept me up to date with progress of my order.
17 June 2026
Easy, simple process, helpful staff
16 June 2026
No problems all very nice to Deal with
11 June 2026
Great experience buying my new MINI Aceman. Liam and Callum were friendly, knowledgeable and down to earth. They took the time to find the best car for me, kept me updated throughout and delivery was quick and easy. Highly recommend!
08 June 2026
John Clark's of Dundee has an amazing guy (Neil I think) who dealt with my Motability sale from start to finish. He dealt with everything and it was stress free. I can usually tell when someone is genuine and he's the real deal. Thanks to John Clarks
02 June 2026
Helped through the process of making the purchase of my nw Mini Cooper E car. Delivery was smooth and informative. I have the option to return for more support & explanation about all the new Mini systems if required
31 May 2026
Very quick and efficient when handing over of my new car and David could not have been more helpful
21 May 2026
The sales man new all about the product he was selling he got the best deal worked out for us and on the hand over he was really help full in going over the controls and connecting phones into car
08 May 2026
First rate service from Brian Beattie. Everything was completed punctually and explained thoroughly. All emails and phone calls were followed up quickly.
25 June 2026
The process was seamless with my car booked in within the same week as the issue arising, and although the issue persisted after the initial repair, BMW Tayside were quick in rebooking the car back in the same day to do further checks on the issues.
24 June 2026
Excellent service from John Clark Dundee. From first contact with Jamie in parts, friendly help from Lauren on service desk, great video from garage and the reception from all staff was very friendly. Courtesy mini was beautiful. Very pleased. Thanks
18 June 2026
Excellent customer care, Lauren was so helpful and organised a lift to my work and kept me in the loop with my car fixed very quickly.
18 June 2026
My car went in for a MOT and oil change. As part of the process, it appeared my car required new tyres. Unfortunately I was not able to get the tyres replaced that day and had to be without my car for one more day. My car was to be washed it wasnt
18 June 2026
A 90 day safety check was carried out, and washed and cleaned in side what's not to like. Warranty work was also done .
17 June 2026
Its what I usually get. Very friendly staff too.
16 June 2026
Completely satisfied although I do resent paying the diagnostic charge as it is wuite hefty in my opinion
15 June 2026
Fast and efficient response. Needed work done in response to warning message. Booked, diagnosed and fixed in a matter of days. Excellent service. The Service Advisor Lauren Simpson was excellent throughout. Very clear and timely communications.
15 June 2026
Satisfied with service but lack of communication between the large number of people involved in booking and collecting my car.
13 June 2026
Lauren Simpson is professional, efficient, and personable and she is a terrific person with whom to deal. She is friendly and fun to chat with and provides an excellent frontline service by explaining the process, timeline, and what to expect.
FIND John Clark Tayside.
Address
- Rutherford Road, Dryburgh Industrial Estate, Dundee, Tayside, DD2 3XH
Opening Hours
- Mon–Fri:08:30 - 19:00
- Sat:09:00 - 17:00
- Sun:11:00 - 17:00
Phone
- 01382 933814
St. Andrews and the surrounding areas, including Dundee, Arbroath, Perth and Blairgowrie
Address
- Rutherford Road, Dryburgh Industrial Estate, Dundee, Tayside, DD2 3XH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 17:00
- Sun:CLOSED
Phone
- 01382 933833
St. Andrews and the surrounding areas, including Dundee, Arbroath, Perth and Blairgowrie
22 June 2026
Friendly sales team who listen to what you want. Clear expectations on the car and follow up phone call 2 days later to check in and answer any more questions I had.