OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
66 ratings and 49 comments received in the last 90 days.
01 September 2025
Julie stayed in touch throughout the process and the car arrived earlier than expected!
31 August 2025
We received a great service , very helpful indeed
17 August 2025
Very good
04 August 2025
Mike Matthewson and Brian Beattie were both helpful, respectful and knowledgeable. Anything vehicle related I normally ask my husband to accompany me, but I felt comfortable throughout the process dealing with things on my own.
03 August 2025
All aspects from ordering to delivery I was perfectly satisfied with.
15 July 2025
Excellent handover
05 July 2025
Great Salesman, laid back no pressure - simple to organise a test drive - would recommend Brian.
24 June 2025
Colin and his team couldn't have been more helpful. Very helpful with my deal and looking after me until my car arrived.
19 June 2025
Friendly and helpful staff. When I picked up my new car, the advisor spent time going over the features of the car and was patient with me as he guided me through how to drive an automatic after 32 years of driving a manual car. Excellent service
10 September 2025
Taken immediately, friendly efficient staff. Service performed in less time than suggested and washed thoroughly afterwards.
09 September 2025
As above
06 September 2025
Service and MOT done and car ready a little earlier than time i was given which was good for me .
06 September 2025
I was happy with the work carried out
03 September 2025
Was told it would only take an hour but it took 2.5 hours, if I'd known it would take that long I wouldn't have waited
03 September 2025
Staff very attentive
03 September 2025
No hassle, booked in , service done and returned same day
02 September 2025
Visit was quick and the team kept us updated and comfortable during our visit
02 September 2025
The safety recall was conducted in a timely manner, and a courtesy car was kindly provided.
01 September 2025
Very helpful. Very professional
04 September 2025
Professional, friendly and timescales met.