OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
50 ratings and 36 comments received in the last 90 days.
03 August 2025
All aspects from ordering to delivery I was perfectly satisfied with.
15 July 2025
Excellent handover
05 July 2025
Great Salesman, laid back no pressure - simple to organise a test drive - would recommend Brian.
24 June 2025
Colin and his team couldn't have been more helpful. Very helpful with my deal and looking after me until my car arrived.
19 June 2025
Friendly and helpful staff. When I picked up my new car, the advisor spent time going over the features of the car and was patient with me as he guided me through how to drive an automatic after 32 years of driving a manual car. Excellent service
13 June 2025
Great personal service by Julie
20 May 2025
Kept informed throughout the process
06 August 2025
Service was great booked last minute and was done quickly.Unfortunately I took the offer of a complimentary wash and hoover and hugely regret it.Not sure what was used to rinse my car but it left water marks all over it.it needed polished to come off
05 August 2025
Seamless from start to finish
02 August 2025
As anove
02 August 2025
Completely satisfied
01 August 2025
High standards & professional attitudes.
29 July 2025
This experience has been our best so far, this has not always been the case but hope and believe this is because it was carried out by this particular branch. I hope for that reason any future work will be arranged/ carried out by Paul and the team
28 July 2025
No problems
25 July 2025
Great service and understood the urgency.
12 July 2025
Because the staff were very good. And when I left I had every confidence that the work done on my vehicle was of a high standard.
10 July 2025
Normally I have no issues when having my car serviced but unfortunately you didnt provide 100% on this occasion, as above.
04 August 2025
Mike Matthewson and Brian Beattie were both helpful, respectful and knowledgeable. Anything vehicle related I normally ask my husband to accompany me, but I felt comfortable throughout the process dealing with things on my own.