OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
106 ratings and 77 comments received in the last 90 days.
09 April 2024
Great service
08 April 2024
Easy to deal with making the whole process straightforward and a pleasant experience
07 April 2024
Everything went smoothly and I am delighted with my new car
07 April 2024
5 stars as it won't let me select any stars. And same as above.
05 April 2024
Bit of an issue (my fault) I had no v5c for the car we were training in, but sales team helped a lot and we managed to collect our new mini on the agreed date
04 April 2024
Very easy, all very smooth
03 April 2024
Beth made the process very easy
03 April 2024
Brian was great in getting the right car for me.
01 April 2024
Totally satisfied. Beth talked me through every step of the way.
14 April 2024
Val was great at explaining everything
11 April 2024
Couldn't have asked for any better service, thank you!
11 April 2024
The young lady on Mini reception was very good, relaxed attentive and with a sense of humour. This is very important in the BMW showroom surrounded by BMWs at silly prices.
11 April 2024
Very obliging service - no complaints at all.
08 April 2024
As above
07 April 2024
Kept me updated
07 April 2024
It was a pleasure to deal with them
06 April 2024
The work was charged at a very high price for what was done. The premium prices and poor customer service have put me off using or recommending the service.
01 April 2024
Good service
26 March 2024
Efficient service continued support
17 April 2024
A thorough handover of car from Greg allowed an easy drive away of vehicle.