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Customer Reviews.

service

5

Service was carried out in timescale given. Also courtesy lift to and from shopping area

17 June 2019

service

5

You were made to important and had good service and feedback on issue which was completed swiftly under warranty

16 June 2019

service

2

As above. On a previous occasion John Clark's were meant to pick my bike up. We waited all morning, then phoned to be told the bike would be picked up within an hour. The hour came and went. I phoned and was told he had gone to Aberdeen. CANCELLED.

13 June 2019

sales

5

Unfortunately the sat nav was corrupted and not resolved before collection which resulted in a further visit for resolution. Otherwise we were happy with the service.

12 June 2019

sales

4

Too long from order to delivery 12 weeks unacceptable (told 6-10 weeks). As not told of factory shutdown. If I had know the delay I would have gone pre owned instead or another make. The centre was very good though can't complain about order process.

11 June 2019

service

4

It was the first service, so nothing to compare it with but the experience was good if this is the norm.

09 June 2019

service

2

Bad customer service poor communication. Body shop only,service department excellent!!!

05 June 2019

service

5

Service from staff is very good

22 May 2019

service

5

Phoned to book & was offered the chance to wait for the car while being serviced. Given several appointment times to choose from. Staff very polite, was offered coffee and the car was ready, having been washed and vacuumed, in around an hour and 1/4.

18 May 2019

service

5

As I've said - just no problems

16 May 2019

sales

5

Liked the idea of emails with the progress as to what stage the car was at

09 May 2019

sales

4.5

Very satisfied with the dealership & the help I received in choosing my model.

07 May 2019

service

4

Pleasant an efficient process. Used free WiFi to do some work while waiting on mot to complete.

06 May 2019

service

5

I received fantastic service from the first phone call to collecting the car. They had even cleaned and hoovered it!

06 May 2019

service

4.5

Service of car was quick.

05 May 2019

service

4

I was pleased to be able to speak with the mechanic who worked on my car and answered my queries and was reassuring.

02 May 2019

sales

5

We felt the service was good and easy to deal with

30 April 2019

service

5

Kept me informed with what they were doing etc

29 April 2019

service

5

Polite efficient swift service

28 April 2019

sales

5

Constant communication, friendly service, efficient process.

22 April 2019

service

2

It took from 28th December to April to get a small item replaced. All the calls we had to make to get someone to actually get it in for the work to be done

22 April 2019

service

3

Was told I'd get a response on the Monday but had to chase twice and it took until the Friday to hear anything.

16 April 2019

service

5

This time.

14 April 2019

sales

5

VERY HAPPY WITH GREG AND HIS ABILITY TO ANSWER MY QUESTIONS AND KEEPING ME INFORMED ABOUT THE STATUS OF THE ORDER

13 April 2019

sales

4.5

Delivery was quick and easy. The car is lovely. The sales staff were very helpful.

10 April 2019

sales

4.5

There was a few weeks wait for delivery of the vehicle but the staff did provide updates and a courtesy car was offered.

10 April 2019

sales

4

Good sales service only let down when I collected the car,it had no fuel in it and a flat battery so unable to collect my car on the arranged day. The sales team were very good to give me a car to use until mine was ready.Sales dept let down by garag

08 April 2019

sales

5

The salesman or maybe I should say salesperson David was a treat to deal with.

08 April 2019

sales

5

Sales team too time to listen to my specifications, kept me up to date with estimated delivery dates, good after ales. No hard-sell.

08 April 2019

sales

4

Happy delivery date was agreed very early

07 April 2019

service

5

Work done car washed and returned to me earlier than expected.

06 April 2019

service

5

Relaxed and stress free experience.

03 April 2019

sales

5

Very helpful and knowledgeable advice with kind assistance when needed

01 April 2019

service

5

The business was conducted to plan, on time and with a minimum of disruption to my routine.