There really was nothing they could improve on it was great from start to finish.

Staff very helpful and listened

It would have been 5 stars but I noticed that my dash cam had been disabled and can't understand why that would have been done

There was an issue with documents being sent to me by email, Mike sorted out the situation quickly and efficiently. Mike was friendly at all times and trustworthy which is very important to me.

The sales person we dealt with in Dundee, David Sandison was excellent. He was responsive to questions, extreme,y helpful and gave me regular updates. We felt very confident in the service he gave.

It worked seamlessly and smoothly

Did everything we expected. Why call it a MIni Centre. Surely Mini Dealer is more easily understood by the vast majority of people? Mini Centre to me could be the head office.

Even although the showroom was inaccessible due to building works and Covid 19, Mike the salesman was extremely helpful, knowledgable and courteous. He made the whole process completely hassle free.

The whole experience from my first contact with Mike at John Clark MINI, was very smooth. I got all the information I needed and there were no issues at any point. I received exactly what I wanted, with the car arriving sooner than expected.

Very friendly and helpful staff, not too pushy as that can out people off, phoned regularly to catch up on matters, again, following the customers' choices and timings

Sales executive was brilliant from start to finish. Received a phone call almost instantly from filling out an online enquiry and was seamless from there onwards.

Great collection and delivery service

Professional helpful staff, plus as a complimentary extra my car was washed and cleaned

Polite efficient staff

Friendly knowledgeable salesman

My car was collected and dropped off (on my drive) saving me a trip across Dundee. I received phone calls to confirm everything was ok. Was able to pay securely over the phone. Car was clean and felt like new again.

Again just really appreciated how easy they made the experience and totally removed all of the stress.

New premises not communicated well enough prior to visit , waited too long to hand over keys before leaving (I was already going in to work late and this held me up). Otherwise really friendly and professional staff, and the service itself was great

Friendly, helpful

Service advisor Ellon? Went about and beyond

Very easy to get the service done even in a pandemic

See above, well organised

even at long distance, and COVID, the sale was easy.

Excellent service!

Was very laid back experience with no hassle or stress

Dropped car off the night before as it suited me better.

No problems. Friendly staff. Even in the midst of snowy weather and moving premises.

Can't fault for service. I would have no hesitation in dealing with John Clark again.

Very professional, efficient, friendly service.

Always go that bit more

Again have never had any need to complain about anything!

Linzi offered to approach mini about the repair as my car was a few months out of warranty, saved me £350. Much appreciated.

Always friendly and helpful service at John Clark Mini in Dundee. Efficient as ever, car washed and vacuumed also. Superb.

Did not wait long for my car to be booked it, very accommodating especially considering lockdown restrictions, car fixed and picked up within a few hours